Coracle, Rebooted, and a Shared Mission
At Rebooted, we believe in the power of digital access to transform lives—especially for those impacted by the criminal justice system. Our partnership with Coracle, a pioneering provider of secure digital learning platforms within UK prisons, is central to our mission. Coracle’s technology enables prisoners to access vital in-cell educational resources in secure environments, opening doors to new skills and brighter futures.
Coracle supports learners in custody and as they prepare for release. It is at the point of release that Rebooted steps in to ensure continuity of education and the development of digital skills that are crucial for reintegration.
This blog post shares the experiences of one of our key onsite support personnel, who works for Coracle within the prison environment — highlighting daily routines, the impact of technology, and the stories of transformation that are made possible.
Life as an Onsite Support Person in Prison
As an on-site support person in a prison, the day involved visiting learners who have Coracle laptops, often meeting them in person to ensure they’re not experiencing issues, that their laptops are functioning properly, and to assist with any printing needs. Visits span across different wings, house blocks, workshops, or education classrooms. The support person may also sync and update laptops onsite. Before leaving, a check-in with the Learning and Skills Manager or other Point of Contact ensures any issues are communicated. Afterward, the day concludes with completing a visit log to record the day’s outcomes.
The Most Rewarding Aspect
The most fulfilling part of this role is witnessing the transformation in learners. Issuing a laptop to a new learner often starts with uncertainty and nerves. But after a few days or weeks and the completion of certificates or modules, that same learner often displays newfound confidence and pride in their achievements.
Technology Transforming Lives
A memorable moment occurred during a partnership with a University at one of the prisons in the Midlands. Many learners, including some older gentlemen who had never used a laptop before, completed a course using Coracle laptops. One learner, who had always been told he wasn’t good enough for college, was amazed to pass. The graduation event, attended by families, was a powerful testament to how digital skills can transform lives and self-belief.
Feedback from learners is as varied as the individuals themselves. Lower-level learners are often amazed by the possibilities, while higher-level learners frequently request more content.
Essential Digital Skills for Reintegration and Adapting Training Approaches
Some of the most vital digital skills developed are English proficiency and the ability to create CVs and cover letters—crucial tools for job applications and making a strong first impression post-release.
Training is tailored to each learner’s goals and experience. For advanced learners, the focus is on course content, videos, and spreadsheets. For beginners, the emphasis is on basic navigation and introducing courses that match their interests, such as sport and fitness, to boost engagement.
Continuity of Learning Before and After Release
Maintaining engagement before release is critical. Some learners may not wish to continue their education after release due to barriers like a lack of IT access, peer pressure, or limited support. However, many are eager to keep learning and plan for further education or college attendance. Some higher-level learners worry about losing access to courses or learning materials after release, especially if their IT access is restricted. This sometimes leads to concerns about deferring courses until they have better access.
News section photo by Sean D on Unsplash